Privacy Policy

This policy explains how Double Edged handles information when you browse this website, use a planning tool, save a requested resource, submit a project enquiry or communicate with the studio.

Information we collect

We may collect information you choose to provide, including:

• Your name, work email and company.
• Project details, product information and files you send to us.
• Tool inputs and generated result context when you choose to save an editable resource.
• The page, campaign parameters, referring page and funnel context associated with a project enquiry.
• Messages and records of our correspondence.

Our hosting provider may also process basic technical information needed to deliver and secure the website, such as IP address, browser type, requested pages, timestamps and security events.

How we use information

• To review and respond to project enquiries.
• To save and provide a requested editable resource and its associated tool context.
• To prepare proposals and deliver requested services.
• To operate, protect and improve the website.
• To understand which content and project pathways produce relevant enquiries.
• To meet legal, accounting and security obligations.

Attribution storage

The site may use session storage in your browser to retain the first page and campaign context for the current browsing session. This does not set an advertising cookie or send data to a third-party analytics provider by itself. If you submit a project enquiry or save a resource, that context may be included with the information you send so we can understand how the request reached us.

Microsoft Clarity

We use Microsoft Clarity to understand how visitors use the website through page-level interaction metrics, heatmaps and session replay. This helps us improve navigation, article readability, tools and project pathways. Microsoft may process technical and interaction data for this purpose as described in theMicrosoft Privacy Statement.

The site permits Clarity analytics storage so session recordings and page views can be joined into a continuous visit. Clarity may set first-party analytics cookies for this purpose. Advertising storage remains disabled.

Google Analytics

We use Google Analytics 4 to measure page visits and selected website interactions so we can understand content performance and improve project pathways. Google may process technical, page and interaction data for this purpose as described in theGoogle Privacy Policy.

The site permits Google Analytics storage so visits, sessions and selected interactions appear in our analytics reports. Google Analytics may set first-party analytics cookies for this purpose. Advertising storage, advertising user data and advertising personalization remain disabled.

Resource delivery and marketing choices

Work email and, for some resources, company are used to record and deliver the requested editable resource and connect it to the result you created. That transactional request is processed whether or not you choose marketing. Marketing consent is optional and is stored separately; when selected, it permits occasional relevant guidance. You can withdraw that consent at any time.

Legal bases

Where applicable law requires a legal basis, we process information to take steps at your request before entering a contract, to perform a contract, to meet legal duties, or for legitimate interests such as responding to enquiries and protecting the site. We rely on consent where the law requires it.

Service providers and transfers

We may use service providers for website hosting, content management, communication, file storage and business administration. They may process information only for the services they provide to us. Because these providers may operate internationally, information may be processed outside your country with safeguards required by applicable law.

Retention

Enquiry and resource-save information is kept only as long as needed to deliver the request, respond, manage a potential or active project, maintain necessary business records, resolve disputes and meet legal duties. Retention periods depend on the nature of the relationship and the applicable law.

Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, restrict or receive a copy of your personal information, or object to certain processing. You may also have the right to complain to your local data-protection authority.

Security

We use reasonable technical and organizational measures designed to protect information. No internet transmission or storage system can be guaranteed completely secure. Do not put passwords, production credentials, private customer data or unauthorized files into a public tool or enquiry form.

Other websites

This site links to Spellexo and may link to other websites. Their own privacy policies apply when you visit them.

Contact and updates

Use the project contact page for privacy questions or requests. We may update this policy as the website, service providers or legal requirements change. The date at the top shows the latest revision.