Privacy Policy

This policy explains how Double Edged handles information when you browse this website, submit a project enquiry or communicate with the studio.

Information we collect

We may collect information you choose to provide, including:

• Your name, work email and company.
• Project details, product information and files you send to us.
• Messages and records of our correspondence.

Our hosting provider may also process basic technical information needed to deliver and secure the website, such as IP address, browser type, requested pages, timestamps and security events.

How we use information

• To review and respond to project enquiries.
• To prepare proposals and deliver requested services.
• To operate, protect and improve the website.
• To meet legal, accounting and security obligations.

Legal bases

Where applicable law requires a legal basis, we process information to take steps at your request before entering a contract, to perform a contract, to meet legal duties, or for legitimate interests such as responding to enquiries and protecting the site. We rely on consent where the law requires it.

Service providers and transfers

We may use service providers for website hosting, content management, communication, file storage and business administration. They may process information only for the services they provide to us. Because these providers may operate internationally, information may be processed outside your country with safeguards required by applicable law.

Retention

Enquiry information is kept only as long as needed to respond, manage a potential or active project, maintain necessary business records, resolve disputes and meet legal duties. Retention periods depend on the nature of the relationship and the applicable law.

Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, restrict or receive a copy of your personal information, or object to certain processing. You may also have the right to complain to your local data-protection authority.

Security

We use reasonable technical and organizational measures designed to protect information. No internet transmission or storage system can be guaranteed completely secure.

Other websites

This site links to Spellexo, Customiznator and may link to other websites. Their own privacy policies apply when you visit them.

Contact and updates

Use the project contact page for privacy questions or requests. We may update this policy as the website, service providers or legal requirements change. The date at the top shows the latest revision.